Keep your pods running
Arrange a service visit
Tell us about your pods and your site. We’ll review the work, prepare an itemised quote and agree a date with you.
What’s included
A full system service covers a comprehensive health check, UV unit service, system deep clean, filter housing clearance and the standard service kit for typical wear parts.
How the visit works
- Pre-visit checks. We confirm access, parking, hours and any restrictions, and send preparation instructions.
- Arrival and safety. Your engineer signs in and sets up a safe working area.
- Health check. Mechanical and electrical inspections, functional tests, seals and fasteners.
- UV service. The lamp and quartz are addressed as part of the service.
- System deep clean. Pipework treatment is left overnight, following the engineer’s instructions.
- Filter housing. Debris and salt build-up are cleared.
- Wear parts. Typical consumables are replaced where needed using the standard service kit.
- Booked extras. Any agreed reservoir clean, door adjustment or heater clip check.
- Morning drain-down. Your team drains the solution following the instructions provided.
Standard service rates
- Full system service · per pod
- £633.00
- Travel · quoted separately
- £55.00 per travel hour, plus £0.45 per mile.
Prices are subject to site survey and the final quote. Submitting a request does not reserve a date or take a payment.
View subscriptions and subscriber ratesLet’s arrange the right visit
Send an enquiry to discuss your pods and the work you need. Subscriber account holders can sign in to submit a service request directly.