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Portal Centre support & care

MyFloat service subscription

Let’s get your centre set up.

Tell us about your centre and the pods you operate. We’ll review your request and email the next steps. No payment is taken here.

Account request · 1 of 8

Your account

Start with the email you want to use for your customer account.

We save your details for seven days so you can recover an unfinished request. Your password is never saved in a draft.

Pricing covers the pods your centre already operates. Subscriptions for 7+ pods are arranged directly with MyFloat.

Account request · 2 of 8

Your business

Use the details you would like us to use for your service subscription.

For customs declarations when importing or exporting goods.

Include https:// at the start.

Account request · 3 of 8

Your contacts

Tell us who to contact about your centre and its support needs.

Leave blank to use your account email.

Support contacts

These details do not create Portal logins. Once your subscription is active, use Team management to invite additional users under your account.

Support contact 1 (optional)
Support contact 2 (optional)

Account request · 4 of 8

Business address

Where is your centre based?

Account request · 5 of 8

Delivery address

Choose where parts and supplies should be delivered.

Account request · 6 of 8

Opening hours

Optional. Let us know when your centre is usually open, for example 09:00–18:00 or Closed.

Account request · 7 of 8

Urgent contact preference

Optional. How should we contact you about an urgent issue? This does not book support or guarantee an immediate response.

Add the number, email or Teams address we should use.

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Review and send

Check your details above. Submitting your request does not start a subscription or take payment.

Email sign-in

After approval, you can request a secure email link to sign in. A password is optional.

Leave blank for email sign-in, or use 8–128 characters.

Already have an account? Sign in

What happens after I submit?
  1. We review your request

    Our team checks your centre and account details.

  2. Look out for our email

    We will email you when your request has been reviewed.

  3. Set up your service subscription

    After approval, choose your billing option and complete payment setup. Account approval alone does not start your subscription.